1. Who is responsible
The operator of this website and related venue services is 1919 Sportz Cricket Stadium, with its principal address at 1919 Sportz Cricket Stadium, Verna IDC, Nr. Asian Paint Warehouse, Goa, Verna, Goa, India. For privacy-related requests, contact us at bookings@1919sportz.in or use the contact page.
2. Information we collect
Depending on how you use our services, we may process categories such as:
- Account and identity: name, email address, phone number, password (stored using secure hashing where applicable), and optional profile details you provide when you register or sign in on the fan site or linked portals.
- Club and venue workflows: club name, contact details, addresses, application and approval data, and operational notes needed to manage bookings and club programmes.
- Transactions: ticket purchases, event bookings, club registration or upgrades, and venue hire where payments are processed—typically including billing references, amounts, and payment status. Card data is handled by our payment provider; we do not store full card numbers on our servers.
- Communications: messages you send via our contact form, email correspondence, and transactional emails (e.g. confirmations, receipts, account notices).
- Technical data: IP address, browser type, device and approximate location (derived from network data), pages viewed, and timestamps—used for security, troubleshooting, and improving the service.
- Social sign-in (optional): if you choose Google or Facebook login on the fan site, we receive profile identifiers and email from that provider as permitted by your consent with them.
- Anti-spam: when enabled, Google reCAPTCHA may process interaction data to protect forms.
3. How we use information
We use personal information to:
- Provide, operate, and improve the website and venue-related services;
- Process registrations, bookings, tickets, and payments;
- Verify identity, prevent fraud, and protect the security of users and systems;
- Send service-related messages (e.g. booking confirmations, password resets, club application updates);
- Respond to enquiries and support requests;
- Comply with law, court orders, and legitimate requests from authorities where required;
- Analyse usage in aggregate form to improve performance and content (without selling your personal data as a standalone product).
4. Legal bases (summary)
Where Indian law applies (including the Digital Personal Data Protection Act, 2023, and related rules as they come into effect), we rely on appropriate grounds such as your consent (e.g. optional marketing, cookies where required, social login), performance of a contract (e.g. fulfilling a ticket or booking), legal obligation, and legitimate interests that are not overridden by your rights (e.g. network security, fraud prevention). Exact grounds can vary by feature; contact us if you need detail for a specific processing activity.
5. Sharing and subprocessors
We share information only as needed with:
- Payment partners (e.g. Razorpay) to authorise and settle transactions;
- Email and hosting providers that deliver messages and host application data under contract;
- Authentication and security providers (e.g. Google, Meta, Google reCAPTCHA) when you use those features;
- Professional advisers or authorities where required by law or to protect rights and safety.
These parties are expected to process data only on our instructions or as required by their own terms and law. We do not sell lists of personal data to third-party marketers.
6. Retention
We keep information for as long as necessary to provide the service, meet legal, tax, and accounting requirements, resolve disputes, and enforce agreements. Retention periods differ by data type (e.g. transaction records may be kept longer than casual enquiry forms). When data is no longer needed, we delete or anonymise it where feasible.
7. Security
We use technical and organisational measures appropriate to the risk, including encryption in transit (HTTPS), access controls for staff systems, and secure handling of secrets and backups. No method of transmission over the Internet is completely secure; we encourage you to use strong passwords and protect your account credentials.
8. Your choices and rights
Depending on applicable law, you may have rights to:
- Access or receive a copy of certain personal data we hold about you;
- Request correction of inaccurate data;
- Request deletion or restriction in circumstances permitted by law;
- Withdraw consent where processing is consent-based, without affecting prior lawful processing;
- Lodge a complaint with a data protection authority where available.
To exercise these rights, email bookings@1919sportz.in with enough detail for us to verify your request. We may need to confirm your identity before disclosing or changing information.
9. Cookies and similar technologies
We use cookies and similar technologies that are necessary for the site to function (e.g. session and security cookies) and, where applicable, analytics or preference cookies in line with your choices and applicable law. You can control cookies through your browser settings; blocking some cookies may limit certain features.
10. Children
Our services are not directed at children under the age where parental consent is required for data processing in your jurisdiction. If you believe we have collected a child’s data improperly, contact us and we will take appropriate steps.
11. International transfers
Data may be processed in India and, where we use global cloud or payment services, in other countries that may have different data protection laws. Where required, we implement appropriate safeguards (such as contractual clauses) in line with applicable regulations.
12. Changes
We may update this privacy policy to reflect changes in law, technology, or our services. Material changes will be reflected on this page with an updated “Last updated” date. Continued use of the site after changes constitutes notice of the updated policy where permitted by law.
13. Contact
Questions about this policy or your personal data: bookings@1919sportz.in · Contact form · +91-88713-41919.